Failed Kominfo/Komdigi certification is a common challenge faced by manufacturers, importers, and distributors of telecommunication devices entering the Indonesian market. Certification issued by the Ministry of Communication and Digital Affairs (Komdigi) is mandatory for devices using radio frequencies or connecting to national networks.
Failure in certification may lead to delayed market entry, financial losses, and legal risks.
Common Causes of Certification Failure
Several factors may cause Kominfo/Komdigi certification failure, including:
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Failed laboratory technical testing
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Non-compliant device specifications
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Incomplete technical or administrative documents
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Incorrect device classification
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Regulatory changes during the certification process
Early-stage mistakes often result in significant certification delays or rejection.
Business Impact of Failed Certification
Failed certification may result in:
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Rejection of POSTEL certificate issuance
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Product launch delays
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Additional costs for retesting and modifications
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Product withdrawal risks
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Loss of business credibility
Proper handling is essential to mitigate these impacts.
Steps to Handle Certification Failure
If certification fails, businesses should:
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Identify the root cause of failure
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Re-evaluate technical specifications
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Correct documentation deficiencies
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Conduct retesting at accredited laboratories
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Resubmit certification with an improved strategy
Professional assistance significantly improves success rates.
Importance of Professional Consultants
Experienced certification consultants help businesses navigate regulatory requirements, resolve technical issues, and communicate effectively with laboratories and Komdigi authorities.
Conclusion
Failed Kominfo/Komdigi certification is not the end of the approval process. With proper corrective actions and expert guidance, devices can still achieve regulatory approval.
Biruni Consulting provides professional services for handling failed Kominfo/Komdigi certification, supporting clients through technical corrections, retesting, and successful POSTEL certification. Biruni Consulting ensures accurate, compliant, and efficient certification solutions in Indonesia.
