Case Study of Telecommunication Device Certification

Telecommunication device certification is a mandatory legal requirement for any device manufactured, imported, or distributed in Indonesia. This certification is issued by the Ministry of Communication and Digital Affairs (Kominfo/Komdigi) through technical testing and evaluation. This article presents a real case study of telecommunication device certification and its practical solutions.

Case Background

An importing company planned to distribute WiFi Routers and IoT Gateways in Indonesia. Although the products already held certifications from their country of origin, they did not comply with Indonesian regulations. As a result, the products were held at the port and faced distribution rejection.

Challenges Faced

Key issues identified during the certification process included:

  1. Technical specifications not aligned with Indonesian standards

  2. Incomplete or incorrect technical documentation

  3. Incorrect selection of testing laboratories

  4. Lack of understanding of the latest Kominfo/Komdigi regulations

Certification Process

The certification steps in this case included:

  • Initial device technical assessment

  • Documentation and administrative adjustments

  • Testing at accredited laboratories

  • Submission through the official Kominfo/Komdigi system

  • Monitoring until Postel certificate issuance

Results and Business Impact

After certification completion:

  • Devices obtained an official Postel Certificate

  • Products were legally distributed in Indonesia

  • Risks of penalties and product withdrawal were eliminated

  • Business credibility and consumer trust increased

Lessons Learned

This case study highlights that:

  • Certification should be prepared early

  • Regulatory compliance is essential

  • Professional consultancy accelerates approval

Conclusion Biruni Consulting

This case study proves that telecommunication certification is vital for business sustainability. Biruni Consulting provides comprehensive assistance for Postel and Kominfo/Komdigi certification, from technical assessment and laboratory testing to final approval. With extensive experience and accredited laboratory partners, Biruni Consulting ensures your products are compliant, legal, and market-ready in Indonesia.

Business Consultant

    We have extensive and in-depth knowledge of businesschallenges in Indonesia, and coupled with the experience of our expert consultants in dealing with global and national brands and institutions, makes us the viable partner for you.

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