Failing Kominfo/Komdigi certification is a serious issue for manufacturers, importers, and distributors of telecommunication devices. Certification failure may result in distribution delays, financial losses, and legal sanctions if the device is marketed without approval.
Understanding the causes and solutions is essential to correct the issues and obtain official certification.
Common Reasons for Certification Failure
1. Test Results Do Not Meet Standards
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RF parameters exceed permitted limits
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EMC test failures or interference issues
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Technical specifications not compliant with Indonesian regulations
2. Incomplete or Inconsistent Documentation
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Test reports do not match device models
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Datasheets and manuals are inconsistent
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Product labeling does not meet Kominfo/Komdigi requirements
3. Testing Conducted in Non-Verified Laboratories
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Laboratory not recognized by DJID/SDPPI
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Testing methods not aligned with applicable standards
4. Incorrect Device Classification
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Misidentification of device category or communication module
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Incorrect certification scheme selection
5. Non-Compliance with Latest Regulations
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Failure to follow updated Kominfo/Komdigi regulations
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Documents and tests based on outdated rules
Solutions for Devices That Fail Certification
1. Thorough Evaluation of Test Results
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Analyze failed parameters
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Identify hardware or configuration issues
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Implement technical improvements before retesting
2. Document Correction and Completion
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Align datasheets, manuals, and labels with test reports
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Ensure company documents are valid and updated
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Follow DJID/SDPPI documentation formats
3. Use Verified Testing Laboratories
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Select laboratories officially recognized by Kominfo/Komdigi
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Ensure testing methods comply with Indonesian standards
4. Proper Device Classification
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Accurately identify device category and communication modules
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Select the correct certification scheme to avoid repeated failures
5. Professional Certification Consultancy Support
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Obtain expert review before retesting
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Reduce the risk of repeated certification failures
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Accelerate corrective actions and resubmission
Conclusion Biruni Consulting
Failure in Kominfo/Komdigi certification does not mean the end of the process. With proper technical evaluation, document correction, verified laboratory testing, and updated regulatory understanding, certification can still be achieved.
Biruni Consulting provides comprehensive support to analyze certification failures, prepare corrective solutions, coordinate retesting, and manage resubmission until official approval is granted by Kominfo/Komdigi. With Biruni Consulting, certification recovery becomes structured, efficient, and compliant.
